Software-d. Again

Software and computers. Can’t live with them, can’t live without them.

Sigh.

This almost didn’t get written this week (and? I hear you cry. Might even have been a positive!).

Earlier in the week I had a major “issue” with my antivirus product.

Soon after a Webex-style interaction with my main accounting system software support team – not sure if this is coincidental or related.

Be fascinated to know though.

However…

Laptop response times were getting slower and slower. Hit a button, go make tea or have your lunch.

You know – the older ones amongst you – just like dial up internet and Windows 3.1

Or watching Netflix in a 3G area maybe for my younger readers?

So – somehow – you manage to (eventually) open Task Manager (I’m sure the Mac users out there are feeling smug at this time no doubt).

Again eventually you get a response from “Show processes from all users” and, voila:

AVG email scanner has gone on the  rampage!

Using up 5GB plus of RAM.

What do you do?

Burgered (ahem) if I know. Knew. Google not altogether helpful.

Did consider stopping something in Task Manager – it wasn’t happy with me doing that I have to say.

Tried opening the AVG programme control panel. There’s nothing in there to stop a runaway scanner.

Tried rebooting – twice in fact – but all that happened was the RAM used went down to 2GB and then started increasing again.

Back to square one.

Just very, very slowly…

Sigh – only one thing for it – uninstall and reinstall. That way you can be certain the problem goes away – if only for a while.

So that’s what I did. And it worked (and still IS working) and it only downloaded one programme more than I wanted while I wasn’t looking. Laughing face emoji!

Have you noticed that? Try downloading anything and it comes with all sorts of baggage you didn’t ask for unless you watch it extremely carefully.

Managed to avoid the first “free” offering but completely missed the second when the install froze for a second.

I even managed to click the “don’t want it” key but the freeze was obviously the get out of jail card to the installer.

Only even found out about it when Chrome started opening in a separate window.

But it works (the AVG software that is).

And it only took me six and a half hours to repair it.

Bummer. What with that and a full day out on Thursday – whole day meeting and an evening networking event to boot – I really stuffed up my working time for the week.

Which is why I started this post on Saturday and I’m finishing on Sunday.

Ah well, blink and there’s another week along in a minute…

Software problems

All very Matrix but so was my day…


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Colin Bielckus

I've been a Chartered Accountant since 1981 and I set up Avenue Business Services (ABS) in 2002. Alongside that business I am also ‘The Outsourced Finance Director’, assisting with strategic planning and wealth management to give business owners peace of mind and greater financial security.

Colin, please let me know when new ReAccountancy posts go live

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I give permission for my contact details, as entered on this form, to be used to send me notifications of new blog posts, occasional newsletters and offers that may be of interest to me. I understand that they will not be used for any other purpose or shared with third parties. See ourPrivacy Policy.

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The Outsourced Finance Director, 1 Silvertrees, Lady Bettys Drive, Whiteley, Hampshire PO15 6RJ

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